Service Member, Veteran and Family Assistance Center

Read our brochure and flyer!

Mission

The mission of the Service Member, Veteran and Family Assistance Center is to provide a comprehensive host of services to our Service Members, Veterans, Retirees and Families in a supportive environment.

Who is eligible to receive services?

Service Members, Veterans, Retirees and Families of ANY military branch of service.

Services

  • Resource Information</li?
  • Referrals for community support services
  • Referrals for Financial Counseling
  • Basic Information on DEERS
  • ID Card Services
  • Retirement Services
  • Transition Assistance
  • Survivor Outreach
  • Child and Youth Programs
  • Financial Counseling and Assistance Information
  • Employment
  • Non-Medical Counseling

What is SVFAC assistance?

Assistance may be considered “one stop shopping” for Service Members, Veterans, Retirees and Families. The center is intended to provide assistance to Service Members, Veterans, Retirees and Families through simplifying the process of accessing a variety of available services and support.

Basic Services

  • ID Cards/DEERS/TRICARE—Information and assistance in obtaining identification cards and enrollment in the Defense Enrollment Eligibility Reporting System (DEERS). Provide information on TRICARE Health and Dental Programs.
  • Retirement Services—Provide retirement counseling and information to current reservists, retirees, gray area retirees and members of their families.
  • Financial Assistance Information—Includes referrals to local county and state agencies which assist with resolving financial problems.
  • Information and Referral—Provide information, resources and referral to various military and civilian agencies which assist with an array of needs.
  • Counseling—Includes financial counseling and non-medical counseling services through the Army Career and Alumni Program (ACAP, Military OneSource and Joint Family Support Assistance programs (JFSAP).

Hours of Operation

  • Center Operations: Monday—Friday (8:00 AM—4:00) PM
  • ID Card Services: Appointment Only Tuesdays and Thursdays, Walk-in—Monday and Wednesdays
  • Retirement Services: Monday—Friday (8:00 AM—4:00 PM)
  • Transition Assistance Services: Walk-in—Tuesdays and Thursdays, Appointment Only Monday, Wednesday, Friday
  • Non-Medical and Financial Counseling: Appointment Only (Military OneSource/JFSAP)Call Military OneSource: 1-800-342-9647
  • Army Career and Alumni Program (ACAP): Monday—Friday(8:00 AM—4:00 PM)

    Phone Directory

    Support Staff
    (517) 481-9889 / 9893

    ID Card / DEERS Services
    (517) 481-9879

    Retirement Services
    (517) 481-9867

    Transition Assistance
    (517) 481-9895

    Survivor Outreach Services
    (517) 481-9887

    Child and Youth Programs
    (517) 481-9894

    Army Career and Alumni Program
    (517) 481-9865

    Employment Services
    (517) 481-7895

    Military OneSource / JFSAP
    (800) 342-9647

    Resources

    Army Career and Alumni Program
    acap.lansingftst@sero-na.com

    Civilian employment
    minghire@gmail.com

    Military OneSource
    website

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