Before You Contact the Inspector General​:
- We have provided the following checklist to help you determine if you have an IG appropriate complaint:
- Be sure you have a problem, not just a peeve. Are the cooks turning out lousy chow or was it just one bad meal?
- Give your chain of command a chance to solve the problem. Many problems must be addressed to the chain of command for resolution anyway.
- Be honest and don’t provide misleading information. IGs will discover the truth quickly in most cases and there are penalties for knowingly providing false information.
- Keep in mind that IGs are not policy makers. If a policy is flawed you can submit proposed change on a DA form 2028.
- Keep in mind that IGs can only recommend, not order a resolution. Only Commanders can order; the role of the IG is to advise the Commander.
- Remember IGs can only resolve a case on the basis of fact. Your claim that a supervisor has violated the rules doesn’t make it fact. A claim must be supported with evidence.
- Don’t expect instant action on your request… Be patient. Investigations take time, and IGs tend to have heavy workloads.
- Be prepared to take “no” for the answer. In any case, “Yes” or “no,” the IG will explain why
Questions
- What exactly do you want/need the IG to do for you?
- Have you given your chain of command an opportunity to address the problem? (Be prepared to identify leaders to whom you spoke with and their response to your request for assistance.)
- Do you have any supporting documentation?
- Have you requested assistance from any other source or agency?
- What is your status? (M-day, AGR, Mil Tech, Civilian, Family Member, etc)
If you do have an IG appropriate issue, use one of the following methods to Contact the IG office. If you have the ability to complete a DA Form 1559 (Army) or AF 102 (Air) , please do so, and submit during your contact with our office.